How do I clear my cookies? How do I clear my cache?

If you’re browsing with Chrome, you can clear your cookies and cache using the method below:

  • Click the three-dot menu in the upper right corner of the browser
  • In the blue search bar on the Settings page, type in “cookies”
  • You will see a section that says “Clear browsing data” – click that
  • Make sure all three boxes are checked
  • Click “Clear data”

If you’re browsing with Firefox, you can clear your cookies and cache using the method below

  • Click the menu button (three horizontal lines) in the top right corner of the browser
  • Click “Options”
  • In the search bar on the Options page, type “cookies”
  • Scroll down to the bottom until you see a button under the Cookies and Site Data section that says “Clear Data”
  • Make sure both boxes are checked
  • Click “Clear” and confirm in the dialogue box popup

If you’re browsing with Microsoft Edge, you can clear your cookies and cache using the method below

  • Click the three dot menu in the top right corner of the browser
  • Click “Settings”
  • In the search bar on the settings page, type “cookies”
  • Under the ‘Clear browsing data’ heading, click the “choose what to clear” button
  • Make sure every box is checked
  • Choose the time range you want to clear from the drop down
  • Click “Clear now”